Questions and Answers

Supported independent living: NDIS funding for support workers who help or supervise someone with daily tasks at home, 24 hours a day, 7 days a week. It pays for the support, not the house.

The NDIA, based on evidence such as occupational therapy reports. It works out the hours, ratios and overnight support, and puts the SIL funding in the plan.

Their own rent, groceries, utilities, phone and internet, usually from the Disability Support Pension or other income. SIL can't be used for any of those.

SIL is funding for support workers. SDA (specialist disability accommodation) is funding for a specially designed home. Some people have both, often from different providers.

Yes. Since 1 October 2026, SIL can only be delivered by providers registered with the NDIS Commission, or providers who applied before that date and are waiting on a decision.

We connect NDIS participants, families and support coordinators with registered SIL providers who may have support or a vacancy that suits. You answer a few questions, we pass your details to one suitable provider, and they contact you.

No. It's free for you. Providers pay us for introductions, which is how we keep it free. It doesn't change what your SIL costs, which is limited by the NDIS pricing schedule.

No. We're an independent service. We're not part of the National Disability Insurance Agency (NDIA) or the NDIS Quality and Safeguards Commission, and we don't deliver support or own homes.

It depends on the provider. We only pass your details to providers who may have support or a vacancy now or coming up, and we follow up to check you were contacted. If you haven't heard back, email us and we'll chase it.

We take enquiries from every state and territory. Put the postcode where the person would like to live in the form.

Yes, tell us where things are at. Providers can only deliver SIL that's funded, so we'll also point you to how to ask for home and living supports.

Only the registered SIL provider we match you with. If they can't help, we pass your details to another registered provider, one at a time, up to 3 in total. Nobody else gets them for their own marketing.

Yes. Email hello@supportedindependentlivingservices.com.au and we'll stop passing your details on and let any provider we've introduced you to know.

So the provider can tell straight away whether they could help, and you don't have to explain everything twice. We keep it to a rough idea and ask for your consent first, because this is sensitive information.

Yes. Use the referral form. Please check the participant, or their nominee, agrees to the referral first. We'll let you know who's picking it up.

If you're registered with the NDIS Commission for SIL, or applied before 1 October 2026, and have vacancies or capacity, register your interest on the providers page and we'll be in touch.